Terms and Conditions (Terms of Service)

Last Updated: 01/30/2026

These Terms and Conditions (“Terms”) govern your access to and use of services provided by ScaleSimple.ai (“ScaleSimple,” “we,” “us,” or “our”). By using our website, submitting forms, or opting in to receive SMS messages, you agree to these Terms.


Services

ScaleSimple.ai provides AI receptionist, automation, and related business communication services, including appointment confirmations, onboarding notifications, service updates, and support communications.


SMS Communications

By providing your phone number and opting in, you agree to receive non-marketing SMS messages from ScaleSimple.ai related to:

  • Account setup and onboarding

  • Appointment confirmations and reminders

  • Service updates and notifications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.
For help, reply HELP or contact us using the information below.

Consent to receive SMS messages is not a condition of purchase.


Marketing Messages (Optional)

If you separately opt in, you may receive marketing or promotional SMS messages from ScaleSimple.ai. You may opt out of marketing messages at any time by replying STOP.


User Responsibilities

You agree to:

  • Provide accurate and current information

  • Use our services for lawful purposes only

  • Not misuse, disrupt, or interfere with our systems or communications


Age Requirement

You must be 18 years of age or older to use our services.


Third-Party Services

We may use trusted third-party service providers (such as messaging, hosting, or automation platforms) to deliver our services. These providers are required to protect your information and use it only to support our services.


No Guarantee of Message Delivery

Carriers are not liable for delayed or undelivered messages. Message delivery may be affected by carrier availability, network conditions, or other factors outside our control.


Limitation of Liability

To the fullest extent permitted by law, ScaleSimple.ai shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or communications.


Termination

We reserve the right to suspend or terminate access to our services at any time for violations of these Terms or misuse of our systems.


Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date.

Privacy Policy

Your use of ScaleSimple.ai services is also governed by our Privacy Policy, available at:

https://sms.scalesimple.ai/privacy-policy


Contact Information

If you have questions about these Terms or our services, contact us at:

ScaleSimple.ai
Email: [email protected]
Website: https://scalesimple.ai